Refund policy

At Believera Millinery, all sales are final. Due to the handcrafted and made-to-order nature of our pieces, we do not accept returns or offer refunds for change of mind, incorrect sizing, or personal preference.

Faulty Items

If your item arrives damaged please contact us within 48 hours of receiving your order at info@believeramillinery.com with:

• Your order number
• A description of the fault
• Clear photos of the damage or defect

Non-Returnable Items

The following are not eligible for return or refund:

• Items damaged due to misuse, mishandling, or improper storage
• Items returned without prior approval
• Sale or discounted items

Contact

For any concerns, please reach out to us at [in] or via our contact page.